Return Policy
Our policy on the authorized uniforms is to exchange, repair or replace. Refunds are only made when mistakes occur that cannot be remedied by one of the above. All request for exchanges, replacements and repairs will be review by management and at times may require a image to speed up the process and identify the problem.
WHEN YOU NEED EXCHANGES OR REPAIRS
AD Meyers Uniforms Stands behind their products
AD MEYERS sent size runs to every facility that requested them and recommends that you try before you buy or please have someone carefully measure you.
No embroidered items or tailored Items can be returned. Again, we will repair or exchange at our discretion.
REQUEST FOR EXCHANGES
To request an exchange, EXCHANGE HERE and Request Exchange with the appropriate order number. Please use this form ONLY to return your new, unworn and unwashed uniforms for a different size.
Once we receive your Request for Exchange inquiry, your request will be reviewed by one of our AD Meyers Uniforms BOP Customer Service Representatives. You will be then instructed by return e-mail, on how and where to return your uniforms.
If you have worn or washed your uniforms they cannot be returned for exchange, please refer to Request for Repairs below.
** SOME ITEMS, SPECIALS, DISCOUNTED ITEMS, LIMITED QUANTITIES, EMBROIDERED OR TAILORED ITEMS WILL NOT BE RETURNABLE OR EXCHANGEABLE. THESE WILL BE CLEARLY NOTED ON THE ITEMS PAGE.
REQUEST FOR REPAIRS
AD Meyers Uniforms will warrant and repair any manufacturing defects on authorized uniform used under normal working conditions and wear and tear for a period of three (3) months from your purchase. Six (6) months if you have purchased five (5) trousers or any combination of seven (7) authorized shirts from AD Meyers Uniforms. AD Meyers Uniforms, we will repair damaged uniforms that are repairable at our discretion. Uniform items returned for repair MUST BE FRESHLY CLEANED. Dirty uniforms will be returned to you without repair and *customer will be responsible for the shipping.
AD Meyers Uniforms will repair or replace any manufacturing defects “IE: Seam Failure, Hook and Eye” uniforms at our discretion. We reserve the right to Substitute a Button or a Brass Snap for Pant Closures. AD Meyer’s reserves the right to fix Velcro by reinforcing with a box tack through the outside to the Flap if needed.
To request a repair click, REPAIR HERE. You will be sent further information on how to handle your repair request by one of AD Meyers Uniforms BOP Customer Service Representatives.
Follow the REQUEST FOR REPAIRS instructions on returning your item/s to AD Meyers Uniforms and you will be sent further information on how to handle your repair request by one of AD Meyers Uniforms BOP Customer Service Representatives. Please be informed that damage to uniforms that are on the body of the item and NOT on a seam cannot be repaired or replaced by AD Meyers Uniforms and will not be approved for return. Uniform items returned for repair MUST BE FRESHLY CLEANED. Dirty uniforms will be returned to you without repair. *customer will be responsible for the shipping.
REQUEST FOR 511 EXCHANGES AND RETURNS
All 511 products carry a 20% restocking fee on all exchanges and returns.
PPE, HAZMAT Or ORM-D Items
*** These policies are subject to change at any time, please check our website.
Revised 06/01/20